Privacy Policy
This Privacy Policy explains how Focus Frame Studio handles personal data in connection with its website and photography services for small brands. It applies to inquiries, bookings, studio production, file delivery, and related communications.
Your Rights
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where processing is based on consent, consent may be withdrawn for future processing.
How to Make a Request
To protect privacy and prevent misuse, we may ask for information needed to confirm the requester and understand the request. If a request cannot be fully granted, we will explain the reason to the extent required by law.
Data Retention
We keep personal data only for as long as needed to manage inquiries, complete projects, maintain business records, meet legal or accounting requirements, and address disputes or security issues. When data is no longer needed, we delete it or de-identify it where appropriate.
Policy Changes
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the effective date shown in the policy.
Data We Collect
We may collect contact details, inquiry content, booking and scheduling information, product and shot-list details, delivery and payment records, communication history, and technical data such as device and usage information. Where needed for production, we may also process product images, reference materials, and notes about requested styling or usage.
How We Collect Data
We receive data when a user submits a contact form, sends an email, arranges a planning call, provides product information, or shares reference materials for a project. We also collect limited information through website operation, such as browser data, log records, and cookie-related identifiers.
Cookie Types
Our site may use essential cookies for core functions, preference cookies to remember limited settings, and analytics or performance cookies to understand site use and improve reliability. Cookie lifetimes may be session-based or persistent, depending on their purpose.
Cookie Controls
You may manage cookies through your browser controls and, where available, through site-level preferences. Disabling some cookies may affect basic site functions, form handling, or the stability of certain features.
How We Use Data
We use personal data to respond to inquiries, review product counts and style needs, prepare quotes and delivery plans, manage bookings, coordinate product intake, conduct photography production, provide proof galleries, deliver edited files, process payments, maintain records, improve site operation, and comply with legal obligations.
Service Providers and Partners
We may share personal data with service providers that support website hosting, communications, scheduling, file handling, payment processing, or other operational tasks. We may also share information with professional advisers or delivery partners when necessary for a project or business function, subject to confidentiality and use limitations.
Legal Disclosure
Personal data may be shared with government bodies, courts, or other authorities when disclosure is required to comply with law, respond to lawful requests, protect rights, or support an investigation or legal proceeding.